SHIPPING INFORMATION

What are my shipping options?

Your shipping options are provided based on the items in your cart.
Customers may choose FREE Pick Up in Chino, CA or Ship via FedEx or UPS.
To find out the estimated shipping costs via FedEx or UPS, go to your Shopping Cart, view the Estimate Shipping and Tax where you must select and/or enter:

  • Country
  • State/Province
  • City
  • 5-digit Zip/Postal Code
Your various shipping options and associated costs will appear for your selection in order for you to proceed to checkout.


Are there shipping restrictions?

Some items, such as AIRTAC 2, are regulated by US DOT and can only ship FedEx or UPS Ground. AIRTAC 2 is considered hazardous and these regulations ensure safety during transport.
Unfortunately, we cannot ship COD or to a Post Office Box.


How does “FREE Pick Up” work?

  1. Contact Airtech International’s Online Shipping Team at 714-899-8100, Monday through Friday from 7am-4pm PST.
  2. Provide your Order Confirmation number.
  3. Provide the driver’s license name and number of the person who will pick up your order. The driver will need to present their driver’s license when making the pickup.
  4. Airtech will provide you with time frame and full address to collect your online order.
  5. You have 7 business days to pick up your item(s) before you incur a restocking fee.


When will I receive my order?

Please allow 1-2 days to receive your order for all in-stock items. Delivery times vary depending on the final destination and distance from Chino, CA. Overnight delivery is available for limited quantity orders if the order is received before 1pm PST.


What if my order is received damaged?

At time of delivery, you have the option to reject and return to sender. If you accept, please keep in its original packaging and contact us at 714-899-8100 and speak to our Online Shipping Team. Please review our Return Policy.


What are duty and taxes?

Customer is responsible for the duties and taxes, if any, based on the products ordered and the associated governing tariff regulations.